The Story Of CIS Installers

The beginnings of CIS goes all the way back to 1983 when John Vento left Westinghouse Furniture Systems in Grand Rapids, Michigan and returned to his home town of Pittsburgh, Pennsylvania. CIS began as an independent service company specializing in systems furniture installation. CIS quickly set itself apart from other installers by providing the highest level of service in every aspect of their work. Although the scope of services has expanded over the years, the commitment to quality work and complete customer satisfaction has never wavered. The same standards of excellence that have distinguished CIS from day-one, are still at the core of everything that they do today. John Vento started this business with one simple philosophy, “Quality is a personal commitment to excellence”. With this in mind, CIS built upon a foundation of solid people that take great pride in themselves, their customers, and their company. Great people with positive attitudes separate CIS from the pack.

During the first few years, CIS focused primarily on the assembly and reconfiguration of office systems furniture. As CIS continued to grow and flourish, word of its outstanding service spread and CIS expanded geographically into Central Pennsylvania, Ohio, and West Virginia. CIS added project management to its list of services and was awarded national accounts such as Fed Ex Ground, WESCO, Deloitte, Travelers Insurance, and Michael Baker Engineering. Working side-by-side with architects, designers, furniture manufacturers and dealers, CIS consistently delivered its ‘on-time, within budget, as designed’ service to every customer. In the late 1990′s, CIS recognized yet another important need of its customers – warehousing. CIS expanded its warehouse facilities and offered its clients not only storage, but receiving, distribution, and redelivery of their office furniture systems. As the demand for warehousing services continued to grow, so did the CIS warehouse capacity.

In 2005, CIS acquired a significantly larger warehouse and moved its offices to Monroeville, Pennsylvania. Inventory management was added to the list of services, and CIS has an ever-expanding number of customers that are taking advantage of its warehousing and inventory expertise. Yet another service added to the CIS list of services in the late 90′s was commercial carpet and textile cleaning. In keeping with its stellar reputation for only providing the best, CIS purchased a MilliCare franchise known as CIS DryCare. MilliCare has a long-standing reputation as the industry leader with the patented cleaning process most often recommended by carpet manufacturers. The state-of-the-art technology and environmentally friendly products used by CIS DryCare not only keep its clients’ offices looking great, but also prolong the life of their carpet and significantly improve the indoor air quality. As CIS continues to grow and adjust to the demands of the market, one thing remains constant – its absolute commitment to being the very best service provider in its industry.

OUR FIELD AND WAREHOUSE STAFF ARE THE REAL REASON BEHIND OUR SUCCESS!

From our humble beginnings in 1983 to our current status as a trusted leader in the installation industry, CIS Installers has thrived on a foundation of commitment, integrity, and an unwavering focus on quality. Our journey started with John Vento’s vision for exceptional service, a passion that still fuels our daily operations. As we expanded our offerings and geographical reach, our core values remained intact, driven by the dedicated team who take pride in every task, ensuring that each project is completed to the highest standards and tailored to our clients’ needs. Today, we continue to prioritize relationships over transactions, proving that our dedication to excellence, collaboration, and customer satisfaction is what truly sets us apart in the competitive landscape.

Nothing is more satisfying than hearing from customers that love our work!

John M. Vento

Meet The Team

The Faces Behind The Work

John M. Vento

John M. Vento

Chief Executive Officer

At the heart of CIS Installers lies an unwavering commitment to excellence, a legacy crafted by John Vento’s visionary leadership, where every team member shares in the pursuit of not just meeting, but exceeding customer expectations; this culture of collaboration and respect creates a vibrant environment that inspires innovation and growth, ensuring that we not only deliver on our promises but foster lasting relationships built on trust and shared success, transforming every project into a testament of our dedication to quality and service that resonates throughout the industry. John has also been recognized for his charitable work which includes The Flight 93 Memorial Rose Garden, Band Together Pittsburgh (creating music programs for people on the autism spectrum), The Lupus Foundation, and many others. As a matter of fact, in 2024 John was awarded KDKA Radio’s Hometown Hero Award, presented by local radio personality Larry Richert.

Jim Graf

Jim Graf

President

At the heart of CIS Installers lies an unwavering commitment to excellence, a legacy crafted by John Vento’s visionary leadership, where every team member shares in the pursuit of not just meeting, but exceeding customer expectations; this culture of collaboration and respect creates a vibrant environment that inspires innovation and growth, ensuring that we not only deliver on our promises but foster lasting relationships built on trust and shared success, transforming every project into a testament of our dedication to quality and service that resonates throughout the industry. John has also been recognized for his charitable work which includes The Flight 93 Memorial Rose Garden, Band Together Pittsburgh (creating music programs for people on the autism spectrum), The Lupus Foundation, and many others. As a matter of fact, in 2024 John was awarded KDKA Radio’s Hometown Hero Award, presented by local radio personality Larry Richert.

Jim Gilmore

Jim Gilmore

Sales & Operations

With a rich history of dedication and expertise, Jim Gilmore stands as a pillar of CIS Installers, bringing over 25 years of insight into the office furniture installation and reconfiguration realm, where his profound understanding transforms challenges into seamless solutions; he embodies our commitment to quality and customer satisfaction, ensuring that each project reflects our core values while his infectious humor keeps the workplace vibrant and engaging; Jim’s unwavering focus on driving sales and profitability is matched only by his passion for fostering lasting relationships, making him not just a key player in our team, but a trusted advisor to our clients, ensuring every job is executed to perfection and meets their unique needs.

Carol Vento

Carol Vento

Controller

With a remarkable journey spanning over three decades, Carol Vento epitomizes dedication and excellence at CIS Installers; her multifaceted role not only ensures meticulous financial oversight but also bridges the crucial intersection of technology and human resources, allowing her to cultivate a workplace of trust and support. Carol’s commitment to establishing transparent and efficient reporting procedures reflects her deep understanding of the complexities of growth, inspiring her colleagues to embrace challenges as opportunities. Through her steadfast leadership, she champions a culture that values continuous improvement, reinforcing CIS’s reputation as a reliable partner in the industry while nurturing an environment where every team member feels empowered to contribute to our collective success.

Tony Scalise

Tony Scalise

Operations, Dispatch Manager

 

From the moment Tony Scalise stepped into CIS in 2000, he has been driven by an unwavering commitment to excellence, transforming from a dedicated warehouse worker into the backbone of our operations team as the Dispatch Manager; with his extensive experience and unmatched attention to detail, Tony ensures that each project runs like a well-oiled machine, orchestrating logistics and schedules with precision so that no detail is overlooked and every project is not just completed but celebrated. His infectious enthusiasm and tireless work ethic inspire those around him, fostering a culture of reliability and teamwork that resonates throughout the company, making him not only a crucial member of our team but also a trusted ally to our clients, helping to turn complex challenges into seamless solutions that exemplify the CIS promise of quality and satisfaction in every endeavor.

Tammy Muro

Tammy Muro

Office Administrator

 

Tammy Muro is the heartbeat of CIS Installers, embodying a spirit of dedication and warmth that resonates throughout the company; her extensive tenure of 22 years has not only showcased her exceptional organizational skills but has also fostered a culture of collaboration and positivity that uplifts everyone around her. As the linchpin connecting our valued customers with our committed field and administrative teams, Tammy ensures that every interaction is imbued with care and professionalism. Her unwavering support and genuine enthusiasm have played a pivotal role in enhancing our operational efficiency, allowing us to serve our clients seamlessly. In every challenge she faces, Tammy remains an inspiring figure who exemplifies what it means to be a true team player and a trusted partner in our journey of excellence.

Todd Watson

Todd Watson

Receiving/Shipping Administrator

 

Todd Watson, our dedicated Receiving and Shipping Administrator, embodies the spirit of CIS Installers with his unparalleled work ethic and deep-rooted knowledge of our operations. Having first joined us in 1989 and returning in 2001 after honing his management skills in the commercial refrigeration industry, Todd’s exceptional commitment has earned him the title of Employee of the Month more times than anyone else in our team. Fueled by a love for Pepsi and sugar, he keeps a watchful eye on every detail, ensuring that every task is performed with absolute accuracy. Todd’s passion for excellence not only contributes to our success but also inspires those around him, reinforcing our collective mission to deliver the best service and build lasting relationships with our clients.

Keith Tygielski

Keith Tygielski

Operations Manager

 

With a bright spark of determination and an unwavering commitment to exceptional service, Keith Tygielski embodies the spirit of CIS Installers as our Operations Manager, guiding our projects with the expertise honed since he joined the team in 2001. Rising through the ranks from field installer to manager, Keith’s deep understanding of operations and his customer-centric approach have established him as a trusted leader in our organization. His remarkable ability to juggle multiple tasks while solving problems with ease continues to empower our team, ensuring that every project is executed flawlessly and with a focus on customer satisfaction that resonates throughout the company. Today, under his leadership, CIS Installers not only meets but consistently exceeds the expectations of our valued clients, reflecting our core values and dedication to quality service.

A Tribute to Our Departed Colleagues

At CIS Installers, we believe in the power of community and the importance of remembering those who have shaped our journey. This page is a heartfelt tribute to our colleagues who have passed away. Their dedication and hard work laid the foundation for our success, and their memories continue to guide us. We honor their legacy by carrying forward the values they instilled in us and by cherishing the moments we shared together.

Our values

The Reasons For Our Success

Highly Rated

We never leave a job until the customer is 100% satisfied.

Fair Prices

Our projects are priced in a way that is fair to everyone.

Relationship based

Our goal is to establish relationships, not just contracts.

Quick Service

We show up on time and finish ahead of schedule.

Trusted Leader

We have a great reputation as leaders in the community.

Friendly Team

Our crew is pleasant and easy to talk to at the job site.

High Quality

Expect only the best quality of materials and service.

Integrity Driven

We are always honest and open about details and costs.